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FAQ's


Do you ship internationally? TOP

We sure do!! We are located in Australia and will gladly ship all over the world. All shipping costs are noted at the bottom of each item and will be added to your invoice on checkout.

Do you combine shipping? TOP

Yes, we love to combine shipping and save you money!  If you buy more than one item we will calculate your shipping costs based on the total weight of your parcel. Then if the automatic shipping calculator has overcharged you on checkout, we will gladly refund any difference. Or alternatively, you can send us an email before you go ahead and buy so that we can calculate combined shipping costs for you and set up a special combined shipping option just for you.  Either way, it will save you money!

Do you take custom or special orders? TOP

At Shabby Roses Boutique we love custom orders and will work with you to create exactly what you are looking for. Just send us an email via the "Contact Me" link on the left of your screen to get the ball rolling!

What currency are your prices listed in? TOP

Shabby Roses Boutique is based in Australia, so all amounts are listed in Australian dollars. For your convenience we have added a currency convertor on the left of your screen that is very simple to use. Just enter the amount in Australian dollars that you want to convert and then select the country that you wish to convert currency into.

Can I pay with my credit card? TOP

At Shabby Roses Boutique you are certainly welcome to make payment with your credit card. This can be done through Paypal, which is a very secure method of online payment and very easy to use.

Do you offer layby or layaway on your items? TOP

 
We sure do!  At Shabby Roses Boutique we understand that there may be times when you just have to have that special item, but would like a little time to repay. No problem! All we ask is that you pay a deposit of 20% and the balance within 4 weeks. We will then ship your item once payment has been made in full. Simple as that! If you would like to discuss laybying an item, please send us an email through the "Contact Me" option on the left of your screen..

Will my personal details be made available to any third party? TOP

 
No, we at Shabby Roses Boutique respect your privacy and will never give out any of your details to anyone.  We will keep your details confidential at all times.

Are all of your items new and handmade? TOP

All of our items such as patchwork quilts, pillows, bags etc are hand-crafted with care!! At times we may sell pre-loved goodies and if this is the case it will be stated clearly in the item description.

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